Before I taught myself how to create chatbots, curate knowledge bases and build workflow automations using Jobescape and n8n, I taught myself the core IT support essentials whilst I was providing 1st & 2nd line IT support to a few local businesses here in Kent.
Comptia Tech +
Comptia A+
Comptia N+
Azure Fundamentals AZ-900
Cisco Basic Networking course (not certified)
I still offer IT support if required but don’t actively go looking for that kind of work anymore.
Too busy creating chatbots and workflow automations, oh, and trying to learn a bit of Python too in between times.